[bksvol-discuss] Re: Renewal links not working
- From: Valerie Maples <vlmaples1@xxxxxxx>
- To: "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Wed, 12 Nov 2014 20:00:26 -0600
Sorry, Madeleine; I deleted the message accidentally (and have since emptied my
trash) after re-checking out the book It was my Dan Carver book if it helps to
track the problem from book history.
Thanks!
Valerie
> On Nov 12, 2014, at 11:18 AM, Madeleine Linares <Madeleinel@xxxxxxxxxxxx>
> wrote:
>
> Hey Valerie,
>
> I’m so sorry! Please send me it. Anyone else who gets the wrong email, please
> send me any of those with screenshots if possible.
>
> Thanks,
>
> Madeleine
>
> From: bksvol-discuss-bounce@xxxxxxxxxxxxx
> [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Valerie Maples
> Sent: Wednesday, November 12, 2014 9:11 AM
> To: bksvol-discuss@xxxxxxxxxxxxx
> Subject: [bksvol-discuss] Re: Renewal links not working
>
> I keep sending you those, but I had something different happen last week. I
> got a “returned to check out queue" letter instead. :-(
>
> Thanks!
>
> Valerie
>
> On Nov 12, 2014, at 11:01 AM, Madeleine Linares <Madeleinel@xxxxxxxxxxxx
> <mailto:Madeleinel@xxxxxxxxxxxx>> wrote:
>
> Hi everyone,
>
> I know there’s been issues with the renewal links not being available when
> you get the email to renew your book. I’ve reminded engineering about this,
> and to really make my case I would like you all to forward me the email with
> a screenshot of the page with the missing link whenever this happens. The
> more people that I can show this happens to, the more likely it is that
> engineering will actually fix something. I can’t promise any immediate
> changes, but I can promise that if you all send me those emails with screen
> shots I’ll keep bugging our engineering team!
>
> Best,
>
> Madeleine Linares
> Volunteer Coordinator
> Bookshare, a Benetech Initiative
> 650-644-3459
> volunteer@xxxxxxxxxxxxx <mailto:volunteer@xxxxxxxxxxxxx>
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