[bksvol-discuss] Re: Renewal links not working
- From: Madeleine Linares <Madeleinel@xxxxxxxxxxxx>
- To: "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Wed, 12 Nov 2014 17:18:58 +0000
Hey Valerie,
I’m so sorry! Please send me it. Anyone else who gets the wrong email, please
send me any of those with screenshots if possible.
Thanks,
Madeleine
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Valerie Maples
Sent: Wednesday, November 12, 2014 9:11 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Renewal links not working
I keep sending you those, but I had something different happen last week. I got
a “returned to check out queue" letter instead. :-(
Thanks!
Valerie
On Nov 12, 2014, at 11:01 AM, Madeleine Linares
<Madeleinel@xxxxxxxxxxxx<mailto:Madeleinel@xxxxxxxxxxxx>> wrote:
Hi everyone,
I know there’s been issues with the renewal links not being available when you
get the email to renew your book. I’ve reminded engineering about this, and to
really make my case I would like you all to forward me the email with a
screenshot of the page with the missing link whenever this happens. The more
people that I can show this happens to, the more likely it is that engineering
will actually fix something. I can’t promise any immediate changes, but I can
promise that if you all send me those emails with screen shots I’ll keep
bugging our engineering team!
Best,
Madeleine Linares
Volunteer Coordinator
Bookshare, a Benetech Initiative
650-644-3459
volunteer@xxxxxxxxxxxxx<mailto:volunteer@xxxxxxxxxxxxx>
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