Hi Jamie, Freedom Scientific only kept my Braille Lite for five business days. My son mailed it on Mon. of one week, and I got it back on Fri. of the next week. However, if there is something bad wrong with the unit itself, it might take longer. I thought this was really good service though, and it wasn't in the shop long enough for me to borrow one. Sue S. ----- Original Message ----- From: "Jamie Yates" <jamieyates@xxxxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Monday, February 19, 2007 9:43 AM Subject: [bksvol-discuss] Re: O.T. Braille-Lite If a person sends in a note taker for cleaning, maintenance, or repair, how long does it take to get it back? Do they have a loan program where they would loan you one while they are servicing yours? Jamie in Michigan To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.