[bksvol-discuss] Re: Duplicate downloads

  • From: "Jill O'Connell" <jillocon@xxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Tue, 23 Sep 2008 13:57:05 -0700

If a submitter thought his book had not been accepted and went through the procedure again, wouldn't two copies appear on step 1? ----- Original Message ----- From: "Pavi Mehta" <pavim@xxxxxxxxxxxx>

To: <bksvol-discuss@xxxxxxxxxxxxx>
Cc: "Lisa Friendly" <lisa.f@xxxxxxxxxxxx>
Sent: Tuesday, September 23, 2008 11:09 AM
Subject: [bksvol-discuss] Re: Duplicate downloads


Hi All,

The issue of double downloads has fortunately not come up too often -- but we did have a similar case a few weeks ago. I've reported both cases to engineering, and hopefully they will be able to figure out where the glitch in the system is. In the meantime if any of you do run into a case where you have downloaded a file which does not show up on your list of books that you are validating, or if the system doesn't display the title when you try and upload it please do send me an email notification of that so we can have the relevant people look into it immediately.

Thank you! (And our apologies for any inconvenience while we sort this out).


Pavi Mehta
Volunteer Coordinator, Bookshare

Benetech
480 S. California Ave., Suite 201
Palo Alto, CA 94306-1609 USA
Phone: +1 650 644-3459

pavim@xxxxxxxxxxxx

www.benetech.org

The Benetech Initiative - Technology Serving Humanity
A Nonprofit Organization






-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Mayrie ReNae
Sent: Tuesday, September 23, 2008 9:20 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: validating book

Hi Georgina,

I have that book out for validation right now.  I downloaded it just after
the submitter announced to the list that she had submitted it. I'm working
on inserting chapter headings with the submitter. I don't know why we both have the book. How did you manage to get chapter headings in your validated
book? There weren't any there.  I hope you didn't do a ton of work on the
book, but I'd really like to finish this one so that a complete and pristine
copy can enter the collection.

There must have been a glitch in the tools somewhere to let us both
download the book for validation.

Sorry you are getting trouble with this one.

Mayrie



-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Georgina
Sent: Tuesday, September 23, 2008 6:51 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] validating book

I was validating Prison Blues by Anna Salter.  I went to upload it last
night, and it isn't in my list of books I'm validating. I even checked out the download list just in case it ended up back there for some crazy reason.
Can someone tell me what happen?
Georgina

I'm not a pessimist just an optimist for the worst


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