[bksvol-discuss] Re: Courtesy
- From: "Bob" <rwiley@xxxxxxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Wed, 26 Aug 2009 08:35:32 -0500
Hi Kim.
As chairperson of the vat, I can assure you that bookshare, especially Pavi, is
aware of this problem and it is receiving the highest possible priority. Pavi
and I have a weekly telephone conversation that lasts about an hour in length.
For the last three or four weeks the problem of bolunteers and outsourcers
scanning each others books is the first topic we discuss, and will continue to
be so.
Unfortunately, saying that this is a high priority item doesn't solve the
problem. We have tried posting the list of books being scanned by outsourcers
as excel spreadsheets, and it crashed most of our computers. (Not a good
solution.) We think we have worked out a solution, and the problem is now how
to get the list updated in a timely manner.
Pavi is on vacation until August 31, but after that we'll continue working
towards a meaningful solution.
Please hang in there until then. I really believe we are close to a solution.
Thanks,
Bob
"We know the future will outlast all of us, but I believe that all of us will
live on in the future we make,"
Senator Edward M. Kenedy
----- Original Message -----
From: Kim Friedman
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Wednesday, August 26, 2009 7:21 AM
Subject: [bksvol-discuss] Re: Courtesy
What gets me is I feel for you guys. I'm wondering is Bookshare staff on the
ball about this. It doesn't do to alienate volunteers who are doing their very
best to insure excellent quality books being added to the collection only to
have their work undercut by others. Isn't Pavi or Carrie advocating for your
work? Why isn't there some communications to these outsourcers informing them
that they should do something else as other folks, namely you lot, are scanning
and proofreading the following titles? I really think the volunteers need a
staunch ombudsman or arbitrator to make sure that what you scan and proofread
isn't swept from out of your hands unless you give it over. I think this is not
only a matter of courtesy but a need for communication and co-ordination among
all the participants -- Bookshare staff, the volunteers, and the outsourcers. I
really think Staff should not allow resentments to grow making the volunteers
discouraged or feel undervalued. It's very nice they talk the talk, but they
have to walk the walk, I.e., do some serious actions to make sure volunteers
know that the staff is for them and not sabotaging them. I may not understand
the history here, and maybe I'm off base, but something must be done somehow.
Regards, Kim.
------------------------------------------------------------------------------
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Christina
Sent: Tuesday, August 25, 2009 7:03 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Courtesy
Hi. I agree with Elizabeth's message. (Sadly it's on my other computer
so I can't quote it here.)
I would deeply appreciate it if the outsourcers and all volunteers would
check the books-being-scanned list before processing a book. I just had
another book, which is being edited, put into the collection by another
submitter and proofer team.
If someone wants to scan a book that the list says I'll be doing, I honestly
don't mind. It just means I'll go onto the next book. What really frustrates
me is when book after book that I've already scanned gets added to the
collection by someone else. I understand mistakes happen but when I spend
hours of my time working on books, only to have someone else beat me to it...
I get very annoyed and discouraged.
I'm still happy volunteering for Bookshare and I don't intend to quit; I just
hate having my time and efforts completely wasted.
Christina
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