[bc-rfbd-beta] Re: Fw: Installation Problems
- From: "Jackie M." <xercon@xxxxxxx>
- To: <bc-rfbd-beta@xxxxxxxxxxxxx>
- Date: Tue, 10 Jan 2006 20:09:11 -0800
Katie,
That hardware key doesn't speak when I read the dialog box that contains it.
I had to use the route JAWS to PC trick to be able to read the hardware key.
I knew it was supposed to be there somewhere, so I used the mouse pointer to
find and read it. It did not "speak" when I initially read the dialog box.
That should be fixed.
Also, the directions from the RFBD website are not very clear about waiting
till you go to RFBD before filling in the key on the setuak application.
How does the four-digit key mentioned in the RFBD instructions, 7323, fit
into all this? I'm not sure I understand your directions yet; I will try it
and see what happens.
- Jackie McCraw
----- Original Message -----
From: "Katie Walker" <katie@xxxxxxxxxxxxxxxxxxx>
To: <bc-rfbd-beta@xxxxxxxxxxxxx>
Sent: Tuesday, January 10, 2006 10:58 AM
Subject: [bc-rfbd-beta] Re: Fw: Installation Problems
Hi Jackie,
When you run the setuak.exe program, a dialog requesting your name
and a key will appear. You can't fill this form out until after you
visit the RFB&D web site for additional information. Don't try to
fill in the information -- just press the Visit Website button. When
you go to the RFB&D web site to log in, you must use the generic ID
BCTESTER. Everyone in the beta test is supposed to use that ID. When
you get to the next RFB&D screen, you can enter the hardware
fingerprint that appeared on that first dialog in the setuak
application. Once you click the Register button, RFB&D will display
another screen with name and key values that you can plug into the
setuak application.
Good luck!
Katie
At 11:08 PM 1/9/2006, you wrote:
>Hi, Katie,
>
>I finally used the route JAWS to PC cursor, and managed to locate the code.
>But when I enter my name and code, they are invalid. What name am I under
>for registration purposes - Jacklyn? Jackie? Some other spelling? The
>code
>as I can decipher it is: 99B6-3558. Is that correct? Somehow the name and
>key are not matching.
>
>- Jackie McCraw
>
>----- Original Message -----
>From: "Jackie M." <xercon@xxxxxxx>
>To: <bc-rfbd-beta@xxxxxxxxxxxxx>
>Sent: Monday, January 09, 2006 10:23 PM
>Subject: Installation Problems
>
>
>Katie,
>
>I installed the updated transfer tool and the Book Courier upgrade onto the
>Book Courier. However, the dialog boxes in the installation process are
>not
>working as the written instructions said they would. I pressed enter on
>the
>setuak.exe file, got the first dialog box, but when I went to okay and
>pressed enter, it returned me to the D drive file list. The second dialog
>box with the 8-character key never came up. I tried hitting the button
>that
>sends me to the RFBD website, entered my name and BCTESTER i.d., but it
>then
>required the 8-character key that I did not have. So I'm stymied, I guess,
>till we figure this out.
>
>- Jackie McCraw
Katie Walker
Springer Design, Inc.
katie@xxxxxxxxxxxxxxxxxxx
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