[bc-rfbd-beta] Fw: Installation Problems
- From: "Jackie M." <xercon@xxxxxxx>
- To: <bc-rfbd-beta@xxxxxxxxxxxxx>
- Date: Mon, 9 Jan 2006 23:08:42 -0800
Hi, Katie,
I finally used the route JAWS to PC cursor, and managed to locate the code.
But when I enter my name and code, they are invalid. What name am I under
for registration purposes - Jacklyn? Jackie? Some other spelling? The code
as I can decipher it is: 99B6-3558. Is that correct? Somehow the name and
key are not matching.
- Jackie McCraw
----- Original Message -----
From: "Jackie M." <xercon@xxxxxxx>
To: <bc-rfbd-beta@xxxxxxxxxxxxx>
Sent: Monday, January 09, 2006 10:23 PM
Subject: Installation Problems
Katie,
I installed the updated transfer tool and the Book Courier upgrade onto the
Book Courier. However, the dialog boxes in the installation process are not
working as the written instructions said they would. I pressed enter on the
setuak.exe file, got the first dialog box, but when I went to okay and
pressed enter, it returned me to the D drive file list. The second dialog
box with the 8-character key never came up. I tried hitting the button that
sends me to the RFBD website, entered my name and BCTESTER i.d., but it then
required the 8-character key that I did not have. So I'm stymied, I guess,
till we figure this out.
- Jackie McCraw
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