Agreed. 'Number' is redundant. Commonwealth Bank Chris Virtue Process Documentation Group Property Level 6, 48 Martin Place Sydney P: 02 9117 5179 M: 0413 189 976 E: chris.virtue@xxxxxxxxxx Our vision is to be Australia's finest financial services organisation through excelling in customer service. From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Howard Silcock Sent: Tuesday, 12 October 2010 15:10 To: austechwriter@xxxxxxxxxxxxx Subject: atw: Re: Style question: "Number" or "No." Looks like we made need a tie-breaker, because I'm going to side with Lana on this one. Nothing to do with what's more 'modern', however. If your correspondence includes identifying references of any kind, there must be some schema for assigning those references, which would either be written down somewher or perhaps passed on by word of mouth. So if you're going to put anything in there, you'll need to know the schema, not just that a number is required. So including 'No.' does nothing to help you, if you're the writer. If you're the reader, it also contributes nothing to your understanding. So why not leave it out? Howard On 12 October 2010 14:24, Lana Brindley <lanabrindley@xxxxxxxxx<mailto:lanabrindley@xxxxxxxxx>> wrote: On 12 October 2010 14:14, Janice Gelb <janice.gelb@xxxxxxxxxx<mailto:janice.gelb@xxxxxxxxxx>> wrote: On 10/12/10 12:56, Garry Stevens wrote: I am rewriting 450 standard letters. Lucky me. In the reference block, I'm wondering which is the more "modern" style: Mr Fred Nurk 12 Blah St Sydney Our Reference Number : 3456 Or.... Mr Fred Nurk 12 Blah St Sydney Our Reference No.: 3456 Or.... Our Reference: 3456 We use the "No." abbreviation only in tables where space is at a premium. I'd go with "Number" for clarity. -- Janice I'm going to go against the majority, here, and pick box 3 ("Our Reference"). Why? Well, it's shorter, and I'm all for brevity. And it still gives all the information required: we know it's a number, as it's followed by some. Ticks both my boxes. L -- Cheers! Lana Never let your sense of morals get in the way of doing what's right. - Isaac Asimov ----------------------------------------------- http://lanabrindley.blogspot.com<http://lanabrindley.blogspot.com/> ----------------------------------------------- Please avoid sending me Word, Powerpoint or Windows Media attachments. See http://www.gnu.org/philosophy/no-word-attachments.html for more information. ------------------------------------------------ ************** IMPORTANT MESSAGE ***************************** This e-mail message is intended only for the addressee(s) and contains information which may be confidential. If you are not the intended recipient please advise the sender by return email, do not use or disclose the contents, and delete the message and any attachments from your system. Unless specifically indicated, this email does not constitute formal advice or commitment by the sender or the Commonwealth Bank of Australia (ABN 48 123 123 124) or its subsidiaries. We can be contacted through our web site: commbank.com.au. If you no longer wish to receive commercial electronic messages from us, please reply to this e-mail by typing Unsubscribe in the subject line. **************************************************************