Hi Craig RWD Info Pak is an integrated suite of software that lets you automatically generate professional documentation by recording keystrokes as you use and navigate an IT system. You can create printed or on-line materials in Doc, PDF, or HTML format for end-user training, performance support, configuration, documentation, or testing.(sales blurb from their web site. Sounds good doesn't it.) It is generally used with SAP but can be in most Windows based systems. Their web site is http://ew6tst.rwd.com/products/rwdinfopak/ Regards Helen _____ From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Craig Bligh Sent: Monday, 14 May 2007 1:10 PM To: austechwriter@xxxxxxxxxxxxx Subject: atw: Re: OT - Comments about Info Pak Hi there Helen, Do you have a website or any further information you could share? I've never come across this product before. Cheers, Craig _____ From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Helen Haywood Sent: Monday, 14 May 2007 9:48 AM To: austechwriter@xxxxxxxxxxxxx Subject: atw: OT - Comments about Info Pak My company is considering buying Info Pak and I was wondering if anyone has used it and would like to give me an opinion as to how good/bad it is. It seems to me to be too good to be true. What are your experiences with it? Regards Helen Haywood