I’d not heard the term “DocOps” before, Stuart, but I’m grateful for the
introduction to it.
In many ways it describes what I do now. Our development environment is Agile.
It’s a SaaS product with frequent releases, which are deployed by DevOps. The
documentation is WebHelp, deployed independently of the app itself. I can
therefore update that after a release, for example. And changes can be live
within hours (or possibly even minutes) of the requirement being identified.
I must explore DocOps further. First three links I’ve found:
James Turcotte (of CA), September 11, 2014 – the original post to which Tom
Johnson’s piece was a follow-up:
https://www.linkedin.com/pulse/20140911020510-10335988-the-ca-technologies-docops-platform-phase-1
James Turcotte, November 16, 2014 – linking to a sponsored webinar about it:
https://www.linkedin.com/pulse/20141115160148-10335988-learn-how-ca-technologies-broke-the-rules-their-docops-approach-to-agile-technical-content
Will Kelly, October 13, 2015 – blog about DocOps in context of agile dev:
https://www.liquidplanner.com/blog/the-docops-trend-applying-agile-and-devops-to-technical-documentation/
Ironically, Turcotte developed CA’s DocOps approach using Confluence. We use
Confluence internally, but not for anything customer-facing.
Cheers,
Nick
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Stuart Burnfield
Sent: Friday, 8 July 2016 3:49 PM
To: Austechwriter
Subject: atw: DocOps
I read this term today for the first time on a usability list: DocOps. The name
is by analogy with DevOps and it originated from CA.
DocOps: Interview with Jim Turcotte
http://idratherbewriting.com/2014/10/21/docops-interview-with-jim-turcotte/
"DevOps provides an extremely agile development approach through a combination
of
collaboration, automation, continuous integration and analytics. The end result
is the ability
to change software in minutes rather than days, weeks, or months ...
DocOps is the content sibling of DevOps. It's about having a
highly-collaborative content platform
that allows product information to be continuously developed, even after the
product release."
It sounds interesting. Does anyone have any experience with it?
--- Stuart
