_______________________________________________________________________________________ Note: This e-mail is subject to the disclaimer contained at the bottom of this message. _______________________________________________________________________________________ Hi All: We've decided to go with "Our reference" and "Your reference" when writing to solicitors, doctors and other professionals; but "Your Claim Number' when writing to the private individuals who are our maimed and wounded clients. We chose the latter on the grounds that all our clients are indeed making claims; this is how they would think of the documentation (as per Warren's comment); and that their doctors would also use the term "claim number" when talking to them. BTW, I've used the marvellous BatchProcess macros from somewhere I've forgotten to automate much of the processing. Its wonderful to whiz through 100s of docs to apply a uniform page setup and think 'Thank God I don't have to do that". But I've gone as far as I can go with that. The exercise has also improved my VBA skills considerably. Now, alas, I have to tackle each doc one by blooming one. Thanks for all your input. Garry _______________________________________________________________________________________ The information transmitted in this message and its attachments (if any) is intended only for the person or entity to which it is addressed. The message may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information, by persons or entities other than the intended recipient is prohibited. If you have received this in error, please contact the sender and delete this e-mail and associated material from any computer. The intended recipient of this e-mail may only use, reproduce, disclose or distribute the information contained in this e-mail and any attached files, with the permission of the sender. This message has been scanned for viruses. _______________________________________________________________________________________