Terry Hewitt wrote: > a) Tried a different USB port, ARGYLL usb driver, stopped the two > X-rite services . Is it a USB3 capable port that doesn't work ? > If I run spotread a second time it gives a panel which says "spotread.exe > has stopped working". Then 3 options: a) Check online for a solution & close > the app, b) Close the program c) Debug the program As I mentioned, there is a known bug in V1.3.4 that causes this. Go back to V1.3.3 (just change the download URL in the obvious way). I expect to fix this with V1.3.5. Graeme Gill.