I would suggest that we have always done this informally. Perhaps you are asking for a bit of a more formal format. An email here simply asking if something is available is pretty easy. Saying that...let me ask for a need we have. Anyone have a telescoping pole that has an attachment on the end for changing a lightbulb. We have a recessed light that is about 20 feet into the air that is burned out. I think the bulb is one of those PAR30 floodlights.. Where it is keeps me from using a big ladder to reach it. I need something with a suction cup or some other mechanism for turning the bulb out. thanks Stephen Hochstetler shochste@xxxxxxxxxx International Technical Support Organization at IBM Office - 512-838-6198 (t/l 678) FAX - 512-838-6931 http://www.redbooks.ibm.com