[amayausers.com] Re: slimline clamping system
- From: webmaster@xxxxxxxxxxxxxx
- To: amayausers@xxxxxxxxxxxxx
- Date: Thu, 28 Aug 2008 21:28:56 UT
This message was posted by Theresa S. on AmayaUsers.com. PLEASE DO NOT REPLY
VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here:
http://www.amayausers.com/boards/ultimatebb.php?/topic/1/484.html#000008
Juli - I wrote to Melco Tech support regarding our frames...I explained I had
the large one..they told me we should have both the yellow (heavier) and the
stainless top frame and advised I should call customer service. I emailed
Customer service and cc'd Nick Reinking. He replied as follows: "I apologize
that the instructions are misleading; the slim line windows only come with the
painted yellow piece on the smaller sizes. The larger frames cannot support
the heavier top frame and with the larger items there is not a need to have
that extra weight on there. The two frames are all that you need to get that
thing up and running. Let me know if you have any more questions on it,Nick".
So, I guess we're good to go.
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