[amayausers.com] Re: help, buying caps for the first time!!!
- From: webmaster@xxxxxxxxxxxxxx
- To: amayausers@xxxxxxxxxxxxx
- Date: Mon, 11 Feb 2008 20:58:08 UT
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Aaron,
I have to agree with you that the Pacific hats are wonderful quality. But they
are not available to all retailers. I had a customer come to me with a Pacific
cap that he had purchased elsewhere. I told him that I did not carry that
brand, but would contact the company to set up an account.
I called Pacific and was told that this area was already adequately covered by
another store and that my customer should go there! Well, my customer came to
me for a reason, they were not happy with the other store. By the way, yes I do
have a storefront in a retail location.
The customer chose to go with another hat and NOT return to the other store.
It is unfortunate that Pacific felt that way. I have since then sold this
customer 240 hats from another company.
This is not the first company to not give me an account for the very same
reason and I'm sure it will not be the last.
So, now I am very careful when customers bring me an item that I do not carry.
Just my 2 cents. :)
LuAnn
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