[amayausers] Re: WOW
- From: "Rod or Sharon" <springer37@xxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Wed, 1 Jun 2005 22:52:35 -0600
Hi Jeff,
Actually, yes, everyone is working! However, it is really nice to have your
input Jeff, and to know that someone from Melco is really watching over all
of us, and hopefully, taking any issues back to the "round table" that you
feel are beneficial to Melco (and us). Thank you...
Embroidery Cottage
Rod & Sharon Springer
Melco Trained Amaya Tech/Trainer
Design Shop Pro+ Digitizing
Boise, ID 83713
208-938-3038
----- Original Message -----
From: "Jeff Banks" <banksje@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Wednesday, June 01, 2005 1:34 PM
Subject: [amayausers] Re: WOW
> Wow,
>
> I did not mean to scare everyone away with my last response, <grin> or is
> everyone just busy!
>
> Jeff Banks
> Melco Embroidery Systems
>
>
> ----- Original Message -----
> From: "Jeff Banks" <banksje@xxxxxxxxxxx>
> To: <amayausers@xxxxxxxxxxxxx>
> Sent: Tuesday, May 31, 2005 4:07 PM
> Subject: [amayausers] Re: Need help with ** SERIOUS BUG ** in Amaya OS
> v5.07.043 !!
>
>
>> Jim, Lora, Ed, Rod and All,
>>
>> I have tried to duplicate the problem Jim encountered and have not been
>> able to do so. I was able to make the needle stay down by pressing the
>> CANCEL button in the maintenance windows and aborting the procedure after
>> I
>> had told it to do the Step Through. If I tried to change the needle to a
>> different needle the machine would display that it was not at Head Up and
>> would not move. This would be normal behavior if the needle was left
>> down.
>> Under no circumstances should it have tried to move or change needles
>> with
>> it down. Even if the machine is turned off during the procedure, when it
>> is
>> turned back on it raises the needle before moving. So far in 10 attempts
>> to
>> make it miss-behave, I have not been able to do so.
>>
>> One thing that may have contributed to it, was doing the Step Through on
>> the maintenance Timer when it went off for the first time after the
>> software
>> install. It went off or displayed it was time to do it as the 100,000,000
>> is
>> a new Timer to the machine and had never been created in the memory of
>> the
>> machine before. This timer was actually changed and created in the
>> 5.07.023
>> software (Jim was going from an older version 4.?? software). The
>> 100,000,000 Timer was not new or any changes to it in the 5.07.043 that
>> Jim
>> installed. Where we (Melco) may have made a mistake is in the release
>> notes.
>> In the notes for version 5.07.023 it is stated that the new timers may go
>> off and display. It states to press the RESET and then go back and
>> manually
>> run them from the Timers TAB the first time the new software is
>> installed.
>> This note is not in the 5.07.043 Release notes as the 100,000,000 timer
>> was
>> not new to the 5.07.043 release. We probably should add a note to the
>> 5.07.043 and .048 release notes that if you are installing the software
>> on
>> top of software 5.07.019 or older to press the RESET on the Timer Window
>> when the new software is installed.
>>
>> This problem should NOT be a problem for anyone installing the
>> maintenance
>> release as long as you have installed version 5.07.023 or higher
>> previously.
>> If you are installing the newer 5.07.048 software and are currently using
>> 5.07.019 or lower, then the 100,000,000 time will probably go off when
>> installing the newer software. If this happens do not click on Step
>> through
>> the first time it goes off at install. Click on the RESET button in the
>> Window for the Timer. This will allow the machine to establish the new
>> timer
>> in its memory correctly before trying to actually run the maintenance the
>> first time. Go back later after the software is installed and do the
>> maintenance by going to Settings/Timmers and click on the STEP button
>> next
>> to the 100,000,00 timer in the window.
>>
>> Please contact me if there are any further questions.
>>
>> Sincerely,
>> Jeff Banks
>> Melco Embroidery Systems
>>
>>
>>
>
>
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