[amayausers] Re: WOW
- From: "Jeff Banks" <banksje@xxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Wed, 1 Jun 2005 13:34:38 -0600
Wow,
I did not mean to scare everyone away with my last response, <grin> or is
everyone just busy!
Jeff Banks
Melco Embroidery Systems
----- Original Message -----
From: "Jeff Banks" <banksje@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Tuesday, May 31, 2005 4:07 PM
Subject: [amayausers] Re: Need help with ** SERIOUS BUG ** in Amaya OS
v5.07.043 !!
> Jim, Lora, Ed, Rod and All,
>
> I have tried to duplicate the problem Jim encountered and have not been
> able to do so. I was able to make the needle stay down by pressing the
> CANCEL button in the maintenance windows and aborting the procedure after
> I
> had told it to do the Step Through. If I tried to change the needle to a
> different needle the machine would display that it was not at Head Up and
> would not move. This would be normal behavior if the needle was left down.
> Under no circumstances should it have tried to move or change needles with
> it down. Even if the machine is turned off during the procedure, when it
> is
> turned back on it raises the needle before moving. So far in 10 attempts
> to
> make it miss-behave, I have not been able to do so.
>
> One thing that may have contributed to it, was doing the Step Through on
> the maintenance Timer when it went off for the first time after the
> software
> install. It went off or displayed it was time to do it as the 100,000,000
> is
> a new Timer to the machine and had never been created in the memory of the
> machine before. This timer was actually changed and created in the
> 5.07.023
> software (Jim was going from an older version 4.?? software). The
> 100,000,000 Timer was not new or any changes to it in the 5.07.043 that
> Jim
> installed. Where we (Melco) may have made a mistake is in the release
> notes.
> In the notes for version 5.07.023 it is stated that the new timers may go
> off and display. It states to press the RESET and then go back and
> manually
> run them from the Timers TAB the first time the new software is installed.
> This note is not in the 5.07.043 Release notes as the 100,000,000 timer
> was
> not new to the 5.07.043 release. We probably should add a note to the
> 5.07.043 and .048 release notes that if you are installing the software on
> top of software 5.07.019 or older to press the RESET on the Timer Window
> when the new software is installed.
>
> This problem should NOT be a problem for anyone installing the maintenance
> release as long as you have installed version 5.07.023 or higher
> previously.
> If you are installing the newer 5.07.048 software and are currently using
> 5.07.019 or lower, then the 100,000,000 time will probably go off when
> installing the newer software. If this happens do not click on Step
> through
> the first time it goes off at install. Click on the RESET button in the
> Window for the Timer. This will allow the machine to establish the new
> timer
> in its memory correctly before trying to actually run the maintenance the
> first time. Go back later after the software is installed and do the
> maintenance by going to Settings/Timmers and click on the STEP button next
> to the 100,000,00 timer in the window.
>
> Please contact me if there are any further questions.
>
> Sincerely,
> Jeff Banks
> Melco Embroidery Systems
>
>
>
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