A relicensing fee on used software is common practice in the industry. I won a Wilcom package a few years ago, never installed/used it. I sold it shortly thereafter and the buyer still had to pay the fee. Same level upgrades from EDS3 ($500) and EDS4 ($250) to DesignShop are on sale this week. It's a great deal. Janel Harris Dimensional Designs http://www.dimdesigns.com -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Smith Sent: Wednesday, August 11, 2004 8:49 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: AM I TICKED I have been on the Amaya list for some time now, trying to decide on what our next machine would be. I liked the features of Amaya and have an EMT currently. My wife was NOT impressed by the AMAYA, so my being on the list has been an attempt to see who was right :-) After the numerous posts I have seen, I can tell you I will NOT get an Amaya! I will go with Barudan's. Plus, we bought our EMT used and then Melco said if we wanted to use the old EDS software we would have to pay a $600 relicensing fee because the former owners, who died, were listed as the software owners. We could then pay another $600 for a software upgrade if we wanted. I'm using my other software, rather than paying them $600 to change a file label. I LOVE my EMT, but I am not fond of Melco. Kelly For Heaven's Sake Embroidery & Design 7790 Jefferson Road Brooklyn, MI 49230 517-592-4272 517-592-3450 - FAX WWW.IFHS.BIZ Sales@xxxxxxxx -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Colleen Arbuckle Sent: Wednesday, August 11, 2004 6:27 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] AM I TICKED We just talked with Melco regarding a couple of issues. We wanted to initiate a serivce call and I won't go into that. When we inquired regarding the latest update on the Amaya OS software (we have 4.02) and lastest is 5.something and inquired why we have not received the updates, we discovered that it has to be initiated by YOUR TECH. YOUR TECH has to place the order to get the software update. And it now costs you to get a tech. If we have to pay to get a tech JUST to get the upgrade, that will really be too much. We thought the software upgrades would be shipped to owners automatically. We have not had much to say on the Amaya and Melco til now, but this takes the cake. OH WELL so much for MELCO. At least the end of our two year warrnaty is approaching and we just won't worry about Melco after that. Colleen and Russ Russ's Rollin' Pro Shop A-Z Cad Services carbuckle@xxxxxxxxxxxx