Roland, It seems that only until one experiences what you and the wife have gone thru does one appreciate the complexity and headaches of this industry. I too experience exactly what you've just described roughly three years ago. What I immediately did to prevent that from happening again what created a large sign with a sheet of paper and a Sharpie that says simply says "Presser Foot" in big letters. I put this sign in the original shipping box that the cap frame driver was shipped in - since it's lined with foam rubber. This is where we store our driver when not in use- like most folks. Hence, when I go to put the driver back in it's box, and since I can't help but see my sign, I then immediately lower the presser foot before the phone rings, nature calls, or anything else that would be distracting comes about. I have shared this experience and solution with just about every customer I have personally visited when the subject is discussed. And yet I still get calls from customers who wind up experiencing the same thing simply because they had not created a sign or reminder for themselves. Maybe now I will put that on my "to do" list for all customers I see in the future. The presser foot seems to be located in a spot where it's not easily seen and hence is sometimes overlooked or forgotten to be checked. Melco's solution for this "snaffoo" was to put a window prompt in the software that pops up when you change from the cap frame drivers to any other hoop. When switching over to a tubular hoop, it tells you to remember to 1)lower your material thickness, 2)lower your presser foot, and 3) the bobbin detector has automatically been turned back on for you. Reason #3 is there because not too long ago you had to remember to turn your bobbin detector setting to "OFF" when sewing hats. Now it's automatically done for you. If you ask me, I think that reminder pop up window should be much, much bigger. That's what I think. Thanks for sharing your information. Ed -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Roland R. Irish III Sent: Wednesday, December 07, 2005 9:10 AM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: Bobbin Sensor Sue had bobbin 'break' one after another without any really thread break...trying to sew out one stupid scarf monogram! Changed bobbins, went to magnetic, changed needle, added more backing, doubled up on solvy...then finally checked the roller and that was worn! (Yet we hardly use the Amaya anymore...really surprised at that!) We have the new upgrade roller kit but until we use up the rest of the black rollers we aren't installing it...don't want to throw them away. Changed the roller-no more thread breaks. Second job I was trying to do-sewout test-nothing but looping and birdnesting, breaks, looked lousy. She changed needles, ball to sharp, thinner needle, thicker needle, MT, speed, spent 2 hours tearing her hair out. I went and reset design, changed fonts to wireframe, everything...then decided to see if the pressor foot was done on the material.... Duh, she had switched from hats to flat-and had changed everything EXCEPT checked the pressor foot! Next sewout went with no breaks or stops...did the one item and shut it down for the nite. Have to post a sign next to the Amaya....'Check rollers' AND 'Check Pressor Foot'! Roland