This message was posted by monogramsbylaura on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/3/584.html#000001 If you kept your V7, you can remove V9 and try and upgrade again. This might work. I could never get the download to work after downloading from the internet so I got them to send me a disk. Good luck =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================