Hello, Five Point Emb has just posted in the Machines & Hardware forum of AmayaUsers Discussion Boards under the title of loading CSA and RSA program to machine. This thread is located at http://www.amayausers.com/discussion/showthread.php?5693-loading-CSA-and-RSA-program-to-machine Here is the message that has just been posted: *************** ---Quote (Originally by Five Point Emb)--- Good morning. I am trying to open my Amaya and the message says, 'loading CSA and RSA programs to machine'. It has been going on for over 15 min. Can anyone tell me what this is and what I do about it? Thanks. Darlene Duseberg Five Point Embroidery Lexington, SC ---End Quote--- To continue, that message is gone. But now I have a gray screen but it's only partially open. I have no grid or controls. The line that has FILE TOOLS CONFIGURATION HELP is there but when I click on FILE to open one, that line disappears for a while. I am dead in the water. HELP!! *************** =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================