[amayausers.com] Re: Needle breaks galore

  • From: webmaster@xxxxxxxxxxxxxx
  • To: amayausers@xxxxxxxxxxxxx
  • Date: Tue, 20 May 2008 22:57:24 UT

This message was posted by sewsew7 on AmayaUsers.com. PLEASE DO NOT REPLY VIA 
EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: 
http://www.amayausers.com/boards/ultimatebb.php?/topic/1/409/2.html#000016

This is how things sit at the moment.  I have been on the phone almost all day 
with the tech trying to figure out what might be wrong with said machine.  We 
have tried numerous things, but the last was switching what the machines were 
sewing.  The one that was sewing the caps is now sewing flats.  The one that 
was sewing the flats is now sewing caps.  The caps are now cruising right along 
as they always have before.  No thread breaks, no needle breaks, and I can read 
the writing .Now it's the flats that are the problem(same machine that was 
giving me problems with needle breaks).  No more broken needles, but false 
thread breaks every 15 stitches.  It took 1 hour and 22 minutes to sew out a 
8500 stitch design and it looks like crap.  Finally got that design done, and 
just turned the machine off.  This machine has given me nothing but trouble 
since it arrived.  It travelled here uncrated in the back of a vehicle.  The 
day after the tech left I went to sew and noticed that the a
 rms were not straight.  One was up about an inch and a half from the other.  
This caused all flats to have a great big hump in the middle of the hoop, which 
made for registration issues. Advice was to bend arms so they are even .  When 
machine ties off it always pulls the knot to the front of the fabric.  Advice 
is to torch with a lighter.  This machine won't sleep like the other, and more 
often than the other gives me software glitches like color changes changing in 
the middle of an order, switching hoops after sewing a design once, and 
assorted other assumed software issues.  More often than not, I have just 
turned the machine off, waited half an hour, turned back on and hoped all is 
well.  If not, I switched it back off and continued to sew on one machine. 
Today, I couldn't stand it any more.  There really doesn't seem to be any rhyme 
or reason why it will sew okay one day and not at all the next. The other 
machine has never acted up like this. I asked my machine dealer t
 oday to take this one back on trade, and charge me the difference between this 
one and a new machine.  I just need two machines that run like they are suppose 
to, as my first machine is a dream to run.  They are going to have me ship it 
back to them, and trade me straight across for a different machine. They will 
stand behind the product they sell. This has made me very happy, as I was 
seriously starting to doubt myself.  It was actually worse than trying to learn 
things from scratch, because things I thought I knew just didn't seem to be 
working.  I am looking forward to loving my occupation again.  Thanks for 
everyones help.  I have learned alot from this group.

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