This message was posted by Loyda on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/967.html#000003 Hi there, Yes, I understand, the dongles are the cost of the software. If you lose it, you have to pay full price for the software. I did not lose mine, I melted it. I only have 4 USB ports on my computer. I took of the OS dongle to put something else in and left it on my desk (I work from home) apparently too close to a box-looking AC/DC adapter that is attached to the power cord on my printer, which is next to the computer. It must have overheated because the dongle was stuck and unusably melted to this adapter box. So, $95+shipping later, I have a new one, but they wanted the melted one back. I guess to prove to themselves that I did not sell it and was trying to get a free one. Lesson learned. The adapter box is now on the other side of the printer away from my computer. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================