This message was posted by The Embroidery Authority on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/1161.html#000010 Gary, Lubricate your Red Pinch Rollers and replace them if you haven't changed them in over a year. Also, increase the density of the letters to 4.5 pts. and try a smaller needle. Two layers of cut a way backing. Ed =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================