Hey everyone, Don't know all the details and not sure if it's any of my business about the Cust. Serv. change. However the gentleman who is now over Customer Service is Matt Kondler. From what I understand, he's been with Melco for seven years and is a great guy too. I will miss John Paine as well. Ed Ed & Maralien Orantes E.M. Broidery 900 Terry Parkway, Ste. 200 New Orleans, La. 70056 504-EMBROID ery (504-362-7643) -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of PPI01@xxxxxxx Sent: Wednesday, March 02, 2005 7:08 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Help! Can anyone find John Payne from Melco Whenever I had a serious problem with Melco John Payne always came to the rescue. He had time to listen and make decisions on a case by case basis. No run around!!!!!! I have been told he is no longer with them. I want to at least thank him for the help he gave me on several occasions when no one else would help! Because of him I have been a happy Melco customer. Without him I would not have been. Does anyone know where he is so I could at least thank him!!!!!! Debbie Brugliera Deborah's Delights Phoenix, Arizona 602-279-2139