This message was posted by Redina on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/86.html#000006 Hi everyone, New to this forum but I had the same problem. My tech said I was not using the machine often enough to keep it oiled using the schedule, so I was also told to put drops of oil in the slot at least weekly if not embroidering daily. Felt pads were all dry and I was not putting the hook oil in the right place. Couldn't tell from the photo in the manual. Hopefully this new embroiderer will soon be busy enough to keep on schedule. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================