I definately could not have said it better, Roland!!! Debbie Rinehart Deb'z-N-Stitches Martinsville, In. 765-342-7392 ----- Original Message ----- From: Roland R. Irish III To: amayausers@xxxxxxxxxxxxx Sent: Monday, May 07, 2007 12:49 PM Subject: [amayausers] Re: Geraniums Debbie, I have probably a similar deal coming up...just did a couple shirts and vest for a local dog trainer, and happened to find her exact dog in the Dakota collection in the computer. Changed the colors to match hers, and she loves it. Showed it to a dog group she knows, and they asked her to get prices from me for THEIR group...with a French Bulldog (huh?) and not just the 'head', the whole dog. I told her she can't quote prices to them- THEY have to come see me-and if the dog they want isn't in the book- they will have to settle for something else close, OR pay the digitizing fee to get it-because I don't have the artistic ability to do something that fussy. I think there was a similar chat here last year-either some fancy cat, cow or sheep or horse-I can't remember-but the people that HAVE these animals can't be fooled. But our job is to make them realize that it COST $$ to get CUSTOM digitizing. Out of a book (collection) is one thing-total custom is going to cost them! That's the difference between 'off the shelf' and 'individual' designs. If they can't afford to pay for the custom digitizing, then they will have to settle for what you can get. I know that we all get this type of customer-they 'assume' we can do photoreproduction work in embroidery, or 1 color screenprint (yes, I've had those idiots!) so you have an education process for them. Have to make them realize that it takes time=money to get what they want! And then there's always the client that wants just ONE custom shirt...and can't figure out why he should have to pay $50-100 digitizing to get it! And my gripe for the day...I wish I did business with gas companies...I'd be jacking up THEIR prices twice a day...even after quoting a price! I'd LOVE to delivery a load of shirts to an oil company...and raise the price as I'm walking through the door! Roland =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list =========================================================== =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================