This message was posted by Redina on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/700.html#000001 On your Settings menu in OS, there is a Tail Length setting, choices being short, medium and long. Have you tried to change it to a long or medium setting? Another possibility is to reduce the number of trims and cut them later. Not a solution but at least you could get some work done. I changed the trim knife using the direction on the computer and have had no problems, seemed pretty straight forward. I am surprised no techs have weighed in on this one. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================