[amayausers] Re: Amaya OS Flex+ question
- From: "E. Orantes" <e3m@xxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Sun, 13 Feb 2005 23:33:15 -0600
Well, if you can't run the machines independently, that's got to be a
bummer. Check your packing slip to make sure that they do indicate your
purchase was for Flex + and not simply for Flex. A customer of mine was
really upset that he didn't have Design Shop Pro +. Later Melco clarified
for him that he hadn't paid for it. (Whoops.)
This may sound silly but are you reading from a previous manual?
Or is this the manual in software that comes with the new OS. That should be
the most recent.
I'll go check my laptop and see what I get however I have no machine to
connect to. We'll see what happens.
Ed
Ed & Maralien Orantes
E.M. Broidery
900 Terry Parkway, Ste. 200
New Orleans, La. 70056
504-EMBROID ery (504-362-7643)
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Sharon
Sent: Sunday, February 13, 2005 10:58 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: Amaya OS Flex+ question
Yes, we purchased the 2005 Flex Plus upgrade with our second new machine.
We just question if there is a difference between Flex and Flex Plus--maybe
we were given the wrong upgrade code if there is a difference. When we
attempt some
of the things the manual tells and shows us to do, we are not
getting the options we are supposed to see (and there are photos in the
manual). We should be able to go (in
OS) to TOOLS / OPTIONS / PREFERENCES / ADVANCED MODE but we can go as far as
TOOLS/OPTIONS/PREFERENCES and where ADVANCED MODE "should appear" (at the
bottom under OPERATOR LOGIN), there is absolutely nothing--no options
whatsoever (not even grayed out options). Photos in the manual show us
differently. The results being, we cannot separate the two machines to sew
separate designs from the software.
Sharon
----- Original Message -----
From: "E. Orantes" <e3m@xxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Sunday, February 13, 2005 9:45 PM
Subject: [amayausers] Re: Amaya OS Flex+ question
> Are you working with the new 2005 software?
> What stuff are you looking for?
>
> Ed & Maralien Orantes
> E.M. Broidery
> 900 Terry Parkway, Ste. 200
> Terrytown, La. 70131
> 504-EMBROID (504-362-7643)
> or
> 504-433-0099 office
> 504-433-0100 fax
>
> -----Original Message-----
> From: amayausers-bounce@xxxxxxxxxxxxx
> [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Sharon
> Sent: Sunday, February 13, 2005 10:47 PM
> To: amayausers@xxxxxxxxxxxxx
> Subject: [amayausers] Re: Amaya OS Flex+ question
>
>
> Thanks Ed and Janel. We understand all the stuff about the clusters, etc.
> Our problem is that we are not getting the options to appear that should
be
> there. We are already running the two machines--the software just isn't
> showing us some of the stuff we are supposed to see.
> Sharon
> ----- Original Message -----
> From: "E. Orantes" <e3m@xxxxxxx>
> To: <amayausers@xxxxxxxxxxxxx>
> Sent: Sunday, February 13, 2005 9:32 PM
> Subject: [amayausers] Re: Amaya OS Flex+ question
>
>
> > Janel,
> > That's right, it's about the clusters.
> > Thanks.
> > Ed
> >
> > Ed & Maralien Orantes
> > E.M. Broidery
> > 900 Terry Parkway, Ste. 200
> > Terrytown, La. 70131
> > 504-EMBROID (504-362-7643)
> > or
> > 504-433-0099 office
> > 504-433-0100 fax
> >
> > -----Original Message-----
> > From: amayausers-bounce@xxxxxxxxxxxxx
> > [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Janel Harris
> > Sent: Sunday, February 13, 2005 9:49 PM
> > To: amayausers@xxxxxxxxxxxxx
> > Subject: [amayausers] Re: Amaya OS Flex+ question
> >
> >
> > Sharon,
> >
> > Flex allows up to 30 heads per cluster and one cluster per AMAYA Flex
> > dongle. Flex + allows up to 30 AMAYA heads per cluster, and up to 30
> > clusters per dongle. A different design can be sent to each head
> > configured with an AMAYA Flex + dongle.
> >
> > Janel Harris
> > Dimensional Designs
> > http://www.dimdesigns.com
> >
> >
> >
> > -----Original Message-----
> > From: amayausers-bounce@xxxxxxxxxxxxx
> > [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Sharon
> > Sent: Sunday, February 13, 2005 7:44 PM
> > To: amayausers@xxxxxxxxxxxxx
> > Subject: [amayausers] Re: Amaya OS Flex+ question
> >
> > Thanks so much Ed. We do know we were given the "Flex" Amaya OS (when
> > we
> > purchased the upgrade). It does say Flex and we can get both machines
> > to
> > show, etc. My question is, is there a difference in the "Flex" and
> > "Flex
> > Plus" upgrade? We purchased Flex Plus (+). However, when we attempt
> > some
> > of the things the manual tells and shows us to do--with photos, we are
> > not
> > getting the options we are supposed to see. We should be able to go
> > (in
> > OS) to TOOLS / OPTIONS / PREFERENCES / ADVANCED MODE but we can go as
> > far as
> > TOOLS/OPTIONS/PREFERENCES and where ADVANCED MODE "should appear" (at
> > the
> > bottom under OPERATOR LOGIN), there is absolutely nothing--no options
> > whatsoever (not even grayed out options). Photos in the manual show us
> > differently. The results being, we cannot separate the two machines to
> > sew
> > separate designs from the software.
> >
> >
> >
> > Of course, Rod is out of state so I get to play with this--however, he
> > was
> > here and couldn't get it to work either. I'm sure Melco will have some
> > answers tomorrow if nothing else surfaces tonight! Thanks again.
> >
> > Sharon
> >
> >
> >
> > ----- Original Message -----
> > From: "E. Orantes" <e3m@xxxxxxx>
> > To: <amayausers@xxxxxxxxxxxxx>
> > Sent: Sunday, February 13, 2005 7:04 PM
> > Subject: [amayausers] Re: Amaya OS Flex+ question
> >
> >
> > > Sharon,
> > > I really don't recall where on the screen it would indicate "Flex" or
> > "non
> > > Flex" versions of software. I'd like to look at the PC but I'm at
> > home
> > > right now. The quickest way I can think of to tell if you have the
> > single
> > > or flex version is to go into the Machine Configuration screen. You
> > do
> > this
> > > before your Amaya is on( I know you know this ). If I'm correct, in
> > the
> > > first or second window of the configuration process, just before you
> > turn
> > > the Amaya on, there will be two fields. The first one is number of
> > Dongles
> > > (or clusters) and the second is the number of machines detected.
> > > If the number of Dongles field says "1", you don't have "Flex"
> > software
> > > activated. If it says "30", then you do have Flex and you can
> > configure
> > > having up to 30 individual machines(or clusters of machines).
> > > Now you've got me curious. I'm going to check that tomorrow.
> > > Hope it helps.
> > > Ed
> > >
> > > Ed & Maralien Orantes
> > > E.M. Broidery
> > > 900 Terry Parkway, Ste. 200
> > > Terrytown, La. 70131
> > > 504-EMBROID (504-362-7643)
> > > or
> > > 504-433-0099 office
> > > 504-433-0100 fax
> > >
> > > -----Original Message-----
> > > From: amayausers-bounce@xxxxxxxxxxxxx
> > > [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Sharon
> > > Sent: Saturday, February 12, 2005 9:18 PM
> > > To: amayausers@xxxxxxxxxxxxx
> > > Subject: [amayausers] Amaya OS Flex+ question
> > >
> > >
> > > In Amaya OS Flex+, at the top of the box on the right hand side of the
> > > screen, if you have Flex+ does it indicate that or does it say Flex
> > (we're
> > > thinking we just paid for Flex+ and were given the code for Flex
> > because
> > > some of the boxes we are supposed to have (according to the manual) do
> > not
> > > show up).
> > > Thanks,
> > > Sharon
> > >
> > >
> > >
> > >
> >
> >
> >
> >
> >
>
>
>
>
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