[amayausers] Re: Amaya OS Flex+ question
- From: "Sharon" <springer37@xxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Sun, 13 Feb 2005 23:17:54 -0700
Thanks Ed, yes, I checked Tools/Security/General and it shows Design Shop
Pro+ but only Amaya 2005 Flex. I think we have a "minor" problem of being
given the wrong update code--they only gave us Amaya 2005 Flex ---and not
Flex+. Yes, I do have our original invoice, packing slip, email, etc.
showing we purchased "Plus" upgrade for both. Will call Melco first thing
in the morning and get a new code. Guess that explains why we don't see
"Advanced Mode" huh? LOL Thanks.
Sharon
----- Original Message -----
From: "E. Orantes" <e3m@xxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Sunday, February 13, 2005 10:55 PM
Subject: [amayausers] Re: Amaya OS Flex+ question
> Sharon,
> I completely forgot to tell you to try this. In Amaya OS, go to "tools",
> "security", "general". In this window, it will tell you what version of
OS
> you have installed or rather what version dongle/dongle code is being
> recognized.
> See what comes up.
> PS. I do see the "Advanced mode" enable selection and I have OS Flex +.
> Ed
>
> Ed & Maralien Orantes
> E.M. Broidery
> 900 Terry Parkway, Ste. 200
> New Orleans, La. 70056
> 504-EMBROID ery (504-362-7643)
>
> -----Original Message-----
> From: amayausers-bounce@xxxxxxxxxxxxx
> [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Sharon
> Sent: Sunday, February 13, 2005 10:58 PM
> To: amayausers@xxxxxxxxxxxxx
> Subject: [amayausers] Re: Amaya OS Flex+ question
>
>
> Yes, we purchased the 2005 Flex Plus upgrade with our second new machine.
> We just question if there is a difference between Flex and Flex
Plus--maybe
> we were given the wrong upgrade code if there is a difference. When we
> attempt some
> of the things the manual tells and shows us to do, we are not
> getting the options we are supposed to see (and there are photos in the
> manual). We should be able to go (in
> OS) to TOOLS / OPTIONS / PREFERENCES / ADVANCED MODE but we can go as far
as
> TOOLS/OPTIONS/PREFERENCES and where ADVANCED MODE "should appear" (at the
> bottom under OPERATOR LOGIN), there is absolutely nothing--no options
> whatsoever (not even grayed out options). Photos in the manual show us
> differently. The results being, we cannot separate the two machines to
sew
> separate designs from the software.
> Sharon
>
> ----- Original Message -----
> From: "E. Orantes" <e3m@xxxxxxx>
> To: <amayausers@xxxxxxxxxxxxx>
> Sent: Sunday, February 13, 2005 9:45 PM
> Subject: [amayausers] Re: Amaya OS Flex+ question
>
>
> > Are you working with the new 2005 software?
> > What stuff are you looking for?
> >
> > Ed & Maralien Orantes
> > E.M. Broidery
> > 900 Terry Parkway, Ste. 200
> > Terrytown, La. 70131
> > 504-EMBROID (504-362-7643)
> > or
> > 504-433-0099 office
> > 504-433-0100 fax
> >
> > -----Original Message-----
> > From: amayausers-bounce@xxxxxxxxxxxxx
> > [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Sharon
> > Sent: Sunday, February 13, 2005 10:47 PM
> > To: amayausers@xxxxxxxxxxxxx
> > Subject: [amayausers] Re: Amaya OS Flex+ question
> >
> >
> > Thanks Ed and Janel. We understand all the stuff about the clusters,
etc.
> > Our problem is that we are not getting the options to appear that should
> be
> > there. We are already running the two machines--the software just isn't
> > showing us some of the stuff we are supposed to see.
> > Sharon
> > ----- Original Message -----
> > From: "E. Orantes" <e3m@xxxxxxx>
> > To: <amayausers@xxxxxxxxxxxxx>
> > Sent: Sunday, February 13, 2005 9:32 PM
> > Subject: [amayausers] Re: Amaya OS Flex+ question
> >
> >
> > > Janel,
> > > That's right, it's about the clusters.
> > > Thanks.
> > > Ed
> > >
> > > Ed & Maralien Orantes
> > > E.M. Broidery
> > > 900 Terry Parkway, Ste. 200
> > > Terrytown, La. 70131
> > > 504-EMBROID (504-362-7643)
> > > or
> > > 504-433-0099 office
> > > 504-433-0100 fax
> > >
> > > -----Original Message-----
> > > From: amayausers-bounce@xxxxxxxxxxxxx
> > > [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Janel Harris
> > > Sent: Sunday, February 13, 2005 9:49 PM
> > > To: amayausers@xxxxxxxxxxxxx
> > > Subject: [amayausers] Re: Amaya OS Flex+ question
> > >
> > >
> > > Sharon,
> > >
> > > Flex allows up to 30 heads per cluster and one cluster per AMAYA Flex
> > > dongle. Flex + allows up to 30 AMAYA heads per cluster, and up to 30
> > > clusters per dongle. A different design can be sent to each head
> > > configured with an AMAYA Flex + dongle.
> > >
> > > Janel Harris
> > > Dimensional Designs
> > > http://www.dimdesigns.com
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: amayausers-bounce@xxxxxxxxxxxxx
> > > [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Sharon
> > > Sent: Sunday, February 13, 2005 7:44 PM
> > > To: amayausers@xxxxxxxxxxxxx
> > > Subject: [amayausers] Re: Amaya OS Flex+ question
> > >
> > > Thanks so much Ed. We do know we were given the "Flex" Amaya OS (when
> > > we
> > > purchased the upgrade). It does say Flex and we can get both machines
> > > to
> > > show, etc. My question is, is there a difference in the "Flex" and
> > > "Flex
> > > Plus" upgrade? We purchased Flex Plus (+). However, when we attempt
> > > some
> > > of the things the manual tells and shows us to do--with photos, we are
> > > not
> > > getting the options we are supposed to see. We should be able to go
> > > (in
> > > OS) to TOOLS / OPTIONS / PREFERENCES / ADVANCED MODE but we can go as
> > > far as
> > > TOOLS/OPTIONS/PREFERENCES and where ADVANCED MODE "should appear" (at
> > > the
> > > bottom under OPERATOR LOGIN), there is absolutely nothing--no options
> > > whatsoever (not even grayed out options). Photos in the manual show
us
> > > differently. The results being, we cannot separate the two machines
to
> > > sew
> > > separate designs from the software.
> > >
> > >
> > >
> > > Of course, Rod is out of state so I get to play with this--however, he
> > > was
> > > here and couldn't get it to work either. I'm sure Melco will have
some
> > > answers tomorrow if nothing else surfaces tonight! Thanks again.
> > >
> > > Sharon
> > >
> > >
> > >
> > > ----- Original Message -----
> > > From: "E. Orantes" <e3m@xxxxxxx>
> > > To: <amayausers@xxxxxxxxxxxxx>
> > > Sent: Sunday, February 13, 2005 7:04 PM
> > > Subject: [amayausers] Re: Amaya OS Flex+ question
> > >
> > >
> > > > Sharon,
> > > > I really don't recall where on the screen it would indicate "Flex"
or
> > > "non
> > > > Flex" versions of software. I'd like to look at the PC but I'm at
> > > home
> > > > right now. The quickest way I can think of to tell if you have the
> > > single
> > > > or flex version is to go into the Machine Configuration screen. You
> > > do
> > > this
> > > > before your Amaya is on( I know you know this ). If I'm correct, in
> > > the
> > > > first or second window of the configuration process, just before you
> > > turn
> > > > the Amaya on, there will be two fields. The first one is number of
> > > Dongles
> > > > (or clusters) and the second is the number of machines detected.
> > > > If the number of Dongles field says "1", you don't have "Flex"
> > > software
> > > > activated. If it says "30", then you do have Flex and you can
> > > configure
> > > > having up to 30 individual machines(or clusters of machines).
> > > > Now you've got me curious. I'm going to check that tomorrow.
> > > > Hope it helps.
> > > > Ed
> > > >
> > > > Ed & Maralien Orantes
> > > > E.M. Broidery
> > > > 900 Terry Parkway, Ste. 200
> > > > Terrytown, La. 70131
> > > > 504-EMBROID (504-362-7643)
> > > > or
> > > > 504-433-0099 office
> > > > 504-433-0100 fax
> > > >
> > > > -----Original Message-----
> > > > From: amayausers-bounce@xxxxxxxxxxxxx
> > > > [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Sharon
> > > > Sent: Saturday, February 12, 2005 9:18 PM
> > > > To: amayausers@xxxxxxxxxxxxx
> > > > Subject: [amayausers] Amaya OS Flex+ question
> > > >
> > > >
> > > > In Amaya OS Flex+, at the top of the box on the right hand side of
the
> > > > screen, if you have Flex+ does it indicate that or does it say Flex
> > > (we're
> > > > thinking we just paid for Flex+ and were given the code for Flex
> > > because
> > > > some of the boxes we are supposed to have (according to the manual)
do
> > > not
> > > > show up).
> > > > Thanks,
> > > > Sharon
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> > >
> > >
> > >
> >
> >
> >
> >
>
>
>
>
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