[adaptivetec] Re: BrailleNote question

  • From: <peacefortheworld@xxxxxxxxxxxxx>
  • To: <adaptivetec@xxxxxxxxxxxxx>
  • Date: Tue, 10 Nov 2009 20:03:26 -0800

Thanks for doing that, Margret. We plant the seed, if they hear it enough they'll get sick of us and do something. Good work.
----- Original Message ----- From: "Margaret Conry" <margaretconry@xxxxxxxxxxxxx> 
To: <adaptivetec@xxxxxxxxxxxxx>
Sent: Tuesday, November 10, 2009 7:47 PM
Subject: [adaptivetec] Re: BrailleNote question



I decided to talk to a consumer organization re humanware's lack of
technical support and the replied that there was nothing the could do. I was disappointed in this response as I feel that consumer organizations ought to 
be more outspoken for their members.
Margaret conry.
----- Original Message ----- From: "Wayne" <waynedscott@xxxxxxxxxxxx> 
To: <adaptivetec@xxxxxxxxxxxxx>
Sent: Tuesday, November 10, 2009 1:03 PM
Subject: [adaptivetec] Re: BrailleNote question



I haven't had much success with Humanware.  My Braille Note is being
repaired. He is quoting a ridiculous sum and Commission for the Blind here 
in Idaho is not agreeing with him.  Wayne
----- Original Message ----- From: <peacefortheworld@xxxxxxxxxxxxx> 
To: <adaptivetec@xxxxxxxxxxxxx>
Sent: Tuesday, November 10, 2009 1:40 PM
Subject: [adaptivetec] Re: BrailleNote question



Thanks!!!
----- Original Message ----- From: "Lana Lee" <ratandox@xxxxxxxxxxxxx> 
To: <adaptivetec@xxxxxxxxxxxxx>
Sent: Tuesday, November 10, 2009 12:38 PM
Subject: [adaptivetec] Re: BrailleNote question



HI Christina,
I would love to help... But, I also had the same issues with my Voice
Note
and would love to hear from others also. Because my VN kept going into
hibernation and not coming out of it, I also went through the hidden
files
and the My Memo thing to claear out the memory on my flash drive. The
memory
did go up in capacity, but I still had problems. Since it was still
under
warranty, Human Ware had me send it in for a check and installed a new
battery. Unfortunately, my Voice Note still locks up, but not as much as 
it
used to. Let me know if you find a solution to the issue and I'd love to 
hear what if any others have had the same problem.
Oh, and yes, there are good and bad help at tech support. Keep trying.

Good luck,
Lana
----- Original Message ----- From: <peacefortheworld@xxxxxxxxxxxxx> 
To: <adaptivetec@xxxxxxxxxxxxx>
Sent: Tuesday, November 10, 2009 12:20 PM
Subject: [adaptivetec] BrailleNote question



Has anyone else noticed that the new tech support dude at Humanware
isn't
all that great?
I only have 34.91 MB free on my flash disk and this person is being of
very little help. Does anyone know or have an idea of why it's so low
and
what I can do about it? We erased the hidden files in none folder but
it's
still not giving more room. he suggested erasing the my memos folder
but
I
use it, though currently there is nothing on it.
Grrrrrrrr...any ideas?
Christina










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Version: 8.5.425 / Virus Database: 270.14.59/2494 - Release Date:
11/10/09
07:38:00





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Checked by AVG - www.avg.com
Version: 8.5.425 / Virus Database: 270.14.59/2494 - Release Date: 11/10/09 
07:38:00








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No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.425 / Virus Database: 270.14.59/2494 - Release Date: 11/10/09 07:38:00

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