Hello Sally, Their number is san Francisco is: (415) 409-6650. I don't know their toll-free number. I hope this helps. Ila ----- Original Message ----- From: Sally Maguire To: adaptivetec@xxxxxxxxxxxxx Sent: Wednesday, April 25, 2012 12:46 PM Subject: [adaptivetec] Re: AVG recognizing JAWS update as threat Rob, Thanks. I didn't know Adaptive Tech still had an office. Can you tell me how to contact them? I won't download it either until I hear differently. JFW is still not answering. Thanks, Sally ----- Original Message ----- From: Rob Simon To: adaptivetec@xxxxxxxxxxxxx Sent: Wednesday, April 25, 2012 12:24 PM Subject: [adaptivetec] Re: AVG recognizing JAWS update as threat I herd that the last Jaws up-date had some problems and they re-called it, don't know the specifics. Steve Clark told me, maybe you can check with the Adaptive Tech offices for info. I didn't download the up-grade notice that I got today for that reason. rob ----- Original Message ----- From: Sally Maguire To: adaptivetec@xxxxxxxxxxxxx Sent: Wednesday, April 25, 2012 12:19 PM Subject: [adaptivetec] AVG recognizing JAWS update as threat Hi, AVG recognized the JAWS recent update patch as a threat. AVG removed it to the Virus Vault. Freedom Scientific does not answer. Has anyone else experienced this? 4 Processes terminated 2 files removed1 registry key deleted Now JAWS is prommpting me that another update is available. I am not sure what to do. Maybe for now, say no to updates? Thanks , Sally Maguire