accessible-iOS Re: VO volume on iPhone 5s after updating from 4s
- From: Katey Glass <kateyjax@xxxxxxxxx>
- To: accessible-ios@xxxxxxxxxxxxx
- Date: Mon, 4 Nov 2013 08:41:56 -0500
Here is the email I sent to apple
Good Morning/Afternoon,
My name is Catherine Glass and I've been using an iPhone since the 3GS came
out with accessibility, I had a 3GS, 4s and now a 5s. Unfortunately, I
write today to report a bug which I, and many other blind/visually impaired
VoiceOver users seem to be having with our brand new 5s units.
This bug involved the VO volume in the rotor. I have had this selected on
my 4s and it worked as expected, raising my VO volume independently of the
system sounds from 1% to 100%. However, after receiving my brand new 5s
this weekend, and restoring it from a backup of my 4s, the volume when I
flick up is stuck at 45%. While I can raise and lower the volume using the
volume buttons on the side, the system sounds -- ringers and alerts are
rather loud. If us lower the volume of sounds the VO voice gets way too
low.
I am a person who has some usable vision and I can see that when I press
the volume up button to raise the VO volume the little symbol which tells
how high the volume is almost to the top and still VO voice is somewhat low
in volume. This is not the case with my 4s. I can make the system sounds
rather loud and have VO speak softly. If I put VO volume in my rotor it’s
stuck at 45%.
What should I do to fix this issue? I have a brand new iPhone 64 Gig,
silver on the AT&T network. I got this through the AT&T store. Any
information you can provide me would be greatly appreciated.
A true friend is someone who reaches for your hand and touches your heart.
Visit my FaceBook page at: www.facebook.com/kateyjax
On Mon, Nov 4, 2013 at 7:57 AM, Katey Glass <kateyjax@xxxxxxxxx> wrote:
> One doesn't have to lose all data, there are two choices under reset, go
> to settings> general> reset> reset all settings (which is the 1st choice).
> Choice 2 is reset all content and settings which you would lose all the
> data-- apps, tones, music ect. So, I may wind up doing this, which would
> mean all my apps, folders and tones would stay but all my accessibility
> settings (VO, home button and bold text would need to be reset, along with
> my battery saving tips). This would be a pain but easy as I still have my
> 4s, as I haven't decided if/when to sell it or recycle it back to Apple or
> AT&T. I know I don't like this bug for sure!
> Katey
>
> A true friend is someone who reaches for your hand and touches your heart.
>
>
> Visit my FaceBook page at: www.facebook.com/kateyjax
>
>
> On Mon, Nov 4, 2013 at 5:38 AM, Gordan Radić <razbijaci@xxxxxxxxx> wrote:
>
>> Hi!
>> A friend of mine has 5S and the same problem. He did a reset on it and it
>> worked. He could change the volume using the rotor afterwards but also with
>> known limitations on 35% and whatever is the upper limit.
>> From what I know, if you reset the device you lose all the data on it, my
>> friend had the fresh setup so he didn't have to worry about the data.
>>
>>
>> S poštovanjem
>> Gordan Radić
>>
>>
>> On 4.11.2013. 3:20, Katey Glass wrote:
>>
>>> So if I reset all settings would this fix it? I know I'd have to reset
>>> all my VO settings, power saving settings as well as my wall paper, but all
>>> my content would be on the phone such as songs and ring tones.
>>>
>>> Katey
>>>
>>> Sent from my iPad
>>>
>>> On Nov 3, 2013, at 9:08 PM, Kevin Barry <krbarry@xxxxxxxxx> wrote:
>>>>
>>>> You'll likely have to wait for a fix from Apple.
>>>> Mine is stuck at 65 percent.
>>>>
>>>> At 05:22 PM 11/3/2013, you wrote:
>>>>
>>>>> Hello all,
>>>>>
>>>>> Sorry for the cross post, but I have a question. I recently updated
>>>>> my iPhone 4S to a 5s, and I was aware of the bug where you have the volume
>>>>> in the roter. I knew one should't go below 35% and that it couldn't go
>>>>> above 90%.
>>>>>
>>>>> IAfter my update I still had volume in the roter, and it was on 45%
>>>>> and wouldn't go above that! I didn't dare go below that. I still have my
>>>>> 4s, which I can go all the way to 1% to 100% successfully each and every
>>>>> time.
>>>>>
>>>>> So, how do I get my VO volume to go up to 100%? Should I sync my
>>>>> iPhone 4S with the computer with it up to 100% in the roter volume and
>>>>> then
>>>>> sync my 5s so that volume is at 100% and then lower it to say 75% and take
>>>>> volume out of the roter?
>>>>>
>>>>> Any help and insights would be appreciated.
>>>>>
>>>>> Katey
>>>>>
>>>>> Sent from my iPadWith questions, concerns or issues not related to the
>>>>> topics discussed on list please email the list
>>>>> admin to alberto.a775@xxxxxxxxx, or on skype at betoa221, or on
>>>>> twitter: betoa221
>>>>>
>>>>> To subscribe to the list send message to accessible-ios-request@
>>>>> freelists.org with subscribe on the
>>>>> subject line.
>>>>>
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>>>>>
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>>>>> //www.freelists.org/list/accessible-ios
>>>>>
>>>>
>>>>
>>>> With questions, concerns or issues not related to the topics discussed
>>>> on list please email the list admin to alberto.a775@xxxxxxxxx, or on
>>>> skype at betoa221, or on twitter: betoa221
>>>>
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>>>>
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>>>>
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>>>>
>>> With questions, concerns or issues not related to the topics discussed
>>> on list please email the list
>>> admin to alberto.a775@xxxxxxxxx, or on skype at betoa221, or on
>>> twitter: betoa221
>>>
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>>> With questions, concerns or issues not related to the topics discussed
>> on list please email the list admin to alberto.a775@xxxxxxxxx, or on
>> skype at betoa221, or on twitter: betoa221
>>
>> To subscribe to the list send message to accessible-ios-request@
>> freelists.org with subscribe on the subject line.
>>
>> To unsubscribe from the list please send message to
>> accessible-ios-request@xxxxxxxxxxxxx with unsubscribe in the subject
>> line.
>>
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>>
>
>
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