Hi Gerry, I'm at a loss to know what is going on here. I'm sure the answer lies in studying the Headers of these messages, but I may as well be looking in to a bush there. What I can say, is that it must have something to do with how the mailer is set up to send NEW messages, since messages which are replied to are O.K. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Gerald Locke Sent: 03 August 2009 16:06 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: keyboard change Hi George, Many thanks for your help!!! Could you please help me get rid of "Straight Quotes to Smart Quotes" your help much appreciated!!! Kind regards, Gerry. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq