Hi It sounds like that the router wants the hexadecimal encrypted key of your pass phrase. I'm not sure if it will be case sensitive either. Also each new attempt, ensure that you clear the password box of previous attempts. Gena -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins Sent: 05 March 2008 19:07 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Wireless networking Hi all - I've managed to install and hardwire my new router, and establish the wireless configuration. I then went to my laptop, and clicked on 'connect to.' I saw the network name that I had created, and was asked to enter the pass or security key. Each time I enter the passphrase, it tells me it's wrong, and asks me to try again, using either 5-13 or 10-26 characters, using numbers 1-9, and letters a-f! As my passphrase has letters beyond f, I can't do what it asks. Anybody shed any light as to why my passphrase isn't being accepted? I tried the pass key that the 64 bit passphrase created during set-up, but this also is rejected! Thanks - Andy -- Internal Virus Database is out-of-date. Checked by AVG Anti-Virus. Version: 7.0.289 / Virus Database: 265.0.0 - Release Date: 11/8/2004 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 2924 (20080305) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq