Hi Eleanor, Apparently there are numerous stop error oxoooooo7e error messages, but if this happened after an update to XP SP2 or 3, then Microsoft explain how to resolve this issue. It may need a sighted assistant to complete, as method one requires booting into 'save' mode and method 2 requires using the original installation disk or XP startup recovery disk. Anyways, the link is: http://support.microsoft.com/kb/953356 Apologies if the circumstances are not following an update to SP2 or 3. John. _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 02 November 2011 13:44 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Windows XP Home Error Message Can anyone advice me on how to restart win Xp home computer. I have tried booting from disk and it stop dead. Error message is stop error oxoooooo7e