[access-uk] Re: WebbIE and Accessible BBC Listen Again
- From: Douglas Harrison <harrison1d@xxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Thu, 26 Jul 2007 15:54:50 +0100
Welcome to the list, Alasdair and thanks for taking the trouble to clarify the
BBC Listen Again issue.
Just one additional point arising from your message. Am I right in
assuming that when a version of Webbie is uninstalled, the contents of the
folders such as, c:\documents and Settings\Administrator\Application
Data\Webbie\ should be preserved. The reason I ask is that after my
problems with the "Unexpected Error" message when trying to Runn
Webbie itself (from 3.3.6) I uninstalled and reverted to 3.3.2. Webbie now
launches normally, but with Accessible RSS I am told that No feeds are
available (or words to that effect). Yet there is still an Accessible RSS/1
folder within the sub folder I mentioned above.
Hope that this is just a peculiarity of my system, but would be interested to
know what might be happening.
Douglas
On 26 Jul 2007 at 12:32, Alasdair King wrote:
> Hello all,
>
> I'm the man who writes WebbIE and the Accessible programs. A friend
> pointed me to this mailing list, saying some of you were having
> problems.
>
> Several users have let me know that Accessible BBC Listen Again isn't
> showing some radio programmes. The reason for this is that my program gets
> its listings from the BBC's own Radio Player. This, if you open it up,
> says "We are experiencing severe technical problems, and regret that many
> programmes are unavailable" Because the programmes aren't in BBC Radio
> Player, they aren't in Accessible BBC Listen Again. This has been a
> problem for about a week now. Sorry about that, but I can't do anything
> about it.
>
> Couple of other things:
>
> If you've installed a new version and can't find your old programmes, try
> Start, All Programs, Accessible folder for them. I never delete
> information (RSS feeds, that kind of thing) even when uninstalling, so you
> should not have lost anything. Sorry for the confusion.
>
> Some users have got an error message when WebbIE starts up -
> "Unexplained error". I can't replicate this on my test machines, so
> I'm having to send test programs out to people who have the problem to try
> to work out what the heck it the problem. My apologies.
>
> Feel free to contact me if you have any queries, and I'll try to help.
>
> All the best,
> Alasdair King
>
--
Douglas Harrison
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