[access-uk] Re: Vergin media
- From: "hotscot72" <hotscot72@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 8 Oct 2010 09:38:54 +0100
Hi Barry, will there be any further cost to the customer in the new
property?,
Billy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Barry Toner
Sent: 7 October 2010 9:58 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Vergin media
Hi,
It's normally anything from 2 to 3 days. It can be in some cases up to 10
at busier times of the year, EG Xmas.
Hannagh, George is correct in that you should ring Virgin. They have a
department that deals with Moving Home. What will happen is on the day you
tell them you are moving they'll stop the service at your current address.
They'll give you a few choices, (normally), for when they can install the
connection in your new home. An Engineer will be booked and they'll come
out to install your new MODEM etc. Even if there's a Virgin line at your
new place they'll still issue you with a new MODEM. If they arent' already
aware you have a Disability now might be the time to let them know.. You
can also tell them that you want the Engineer to setup your Broadband. So
he/she will install the software necessary to get you onto the Virgin
service. Don't let him/her leave until you have seen that your Internet is
working.
Good luck,
Barry.
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of George Bell
> Sent: Thursday, October 07, 2010 9:47 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Vergin media
>
> I wouldn't wait until the last minute. There's no harm in calling
> them and asking the questions.
>
> It is especially important that the previous occupiers notify Virgin,
> otherwise you could be in for a long wait!
>
> If everything is in place, I would guess it will happen quite quickly
> since most of this is controlled by their computer systems anyway.
>
> George.
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of hannah day
> Sent: 07 October 2010 21:29
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Vergin media
>
> yes it has got a connection in there . so i would ring them and say
> i'm moving house and give them the new address . then what would
> happen? how many days do i have to give them/?
>
> chat soon hannah
>
>
> Hannah Day
> E-mail and Facebook: hannahday2009@xxxxxxxxxxxxxx MSN
> hannahday1989@xxxxxxxxxxxxx
> Skype: hannah.day
>
> On 07/10/2010 21:23, George Bell wrote:
> > Your absolute best bet would be to contact Virgin.
> >
> > You will need to contact them anyway at some point if you are moving
>
> > house. Has your new property got a Virgin connection? Even if it
> > has, they will need to ensure that it is connected, and in your
> name.
> >
> > George.
> >
> > -----Original Message-----
> > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> > Behalf Of hannah day
> > Sent: 07 October 2010 21:11
> > To: access-uk@xxxxxxxxxxxxx
> > Subject: [access-uk] Vergin media
> >
> > Hi all
> >
> > I'm going to move house soon . and i would like to know how would i
> > connect my vergin media up when i settle in?
> >
> > does anyone know what will happen and what i've got to do?
> >
> > chat soon hannah
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