Hi Carol, Once you have marked the message as "not spam", any more mail from that sender will go directly to your inbox. The Google Mail spam filter is very good in my opinion, it just needs trained to not block good mail. I collect Google Mail via "IMAP", and I can access the spam directory using Outlook 2003. I do use the web interface to mark any messages as not spam. HTH. All the best -- Andrew -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol Pearson Sent: 27 April 2008 00:56 To: Access UK Mailing List Subject: [access-uk] USERS OF GOOGLEMAIL! Hi all and especially users of Googlemail, I'm encountering a problem. Quite a lot of my messages are just ending up in my spam folder and, sadly, I haven't thought to look very regularly ... This means that a number of messages haven't been seen promptly by me. Well, I've put them back into my in-box, showing them as Not Spam, but now I'm wondering what to do to prevent such mail going this way in future. Almost all of my Secondhand Zone messages were there, as well as some others from lists. Any advice would be most welcome, thanks. -- Carol carol.pearson29@xxxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq