Maybe you would ask Talk Nav for an official statement on this as Neil says this is not the case. However, we have asked Neil and other Talks dealers for comment on Talks list about this to no avail. -original message- Subject: [access-uk] Re: Talks Dealers Question From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> Date: 29/09/2011 9:20 am Hi Eleanor It has also been my understanding that you can jump from Standard - which Vodafone offer - to Premium for £50. I will ask around and let you know if I get any differing answers. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 28 September 2011 21:16 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Talks Dealers Question I am aware that there is a Talks list. Hoqwever, I am seeking clarification regarding Talks Premium and strange to say none of the Talks dealers on list are responding to the discussion on the query. Scenario: Person has contract with Vodafone and receives a phone as part of the contract. As a blind person, Vodafone will put on Talks Standard free of charge. It has been my understanding that it is possible for an individual to upgrade this Talks Standard to Talks Premium by paying an additional £50. However, the person has been told this is not possible and that if he wishes to have Talks Premium on his phone, he must pay £150. Has there been a recent change in policy perhaps? This figure of £150.00 comes from a reuputable Talks Dealer who is well informed, to say the least. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq