I too am finding the new guide impossible to use! I found it easy to find and read about programmes, and then "remote record" them. But with the new site it is impossible with system access. Even with my limited eyesight, I cannot work out the correct procedure! Also, a lot of the links just do not work! I hope we can get them to sort this out! Otherwise, they are in danger of losing us as customers, including myself! Maggie