Hi Mandy, perhaps no one got your original message. Anyway, press control h in the message list. This should turn this feature off, the feature being group by conversation. Hope this helps. By the way I'm now using Thunderbird as my e-mail client so this is only a guess.
Mandy wrote:
I am still having problems where my emails are saying "collapsed" or sometimes "expanded" and I can't find the solution and disappointingly: nobody has replied to this. Surely someone knows what I should do. I've looked through the options of Outlook Express but anything I've altered there has made no difference at all. Mandy.
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