[access-uk] Re: Repairing Outlook Express
- From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 9 Oct 2007 20:31:11 +0100
Carol, thanks for the help, greatly appreciated. I don't think a re-install
would be worth taking the risk, however I will try removing the identities
folder and see what happens. The last time she was able to run Outlook
Express was before last week. She thinks that some malware got installed on
her system, which was picked up by Ad Aware, and she somehow thinks the
malware has damaged Outlook Express. All the malware appeared to do was slow
down her system, but clearly did something more malicious in the background
<smiles>. Anyway thanks again, and yes, I'll let you know how we get on.
Chris Hallsworth
BrailleNote mPower user
Website: www.chrishallsworth.co.nr
----- Original Message -----
From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, October 09, 2007 5:36 PM
Subject: [access-uk] Re: Repairing Outlook Express
Well, Chris, I'd check that the .EXE files for OE appeared to be there and
maybe risk copying over fresh versions; otherwise I might well go for a
re-install myself.
The option to "Repair Outlook Express" threw up a few interesting links to
things that are *definitely* supposed to work ... (maybe)! I wouldn't
personally hold your breath.
Try to get your friend to think when last it was running and what she's done
since that time, with new installations of other items, updates etc. This
may help.
Mind you, if it's not working then you haven't got a great deal to lose.
You're not supposed to copy the "Inbox" for example, but I think it probably
re-creates itself if it's not found ... so I might be inclined to try
removing it from the folder where the .DBX files are stored and see what
happens then. (Keep it safe of course in case you want to put it back.)
<Smiles>
I'd be personally interested to know how you go on with this little nut.
--
Carol
carol.pearson@xxxxxxxxxxxx
----- Original Message -----
From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, October 09, 2007 4:33 PM
Subject: [access-uk] Repairing Outlook Express
> Hi all,
> I was hoping my friend would post this query, but ah well, no worries.
> Anyway I will be seeing her this Saturday for the day, and one of the jobs
> will be to try and repair her Outlook Express so that it at least runs. I
> suggested to her that I'll attempt to delete her identities folder. Will
> it
> fix the problem whereby she can in no way start Outlook Express, as if she
> tries to it just doesn't run. She currently uses Outlook, but prefers
> Outlook Express over the former. What else could I do in order to fix the
> above. Thanks in advance.
> Chris Hallsworth
> BrailleNote mPower user
> Website: www.chrishallsworth.co.nr
>
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