Hello Mary, In my experience, Yahoogroups never come back and help, despite their promise to do so on their Website. I've asked for comeback from them three or four times but get nothing. Perhaps its just lip-service to make things look like they are making reasonable alternative arrangements for visually impaired people. Perhaps someone else could comment. Maybe their are some people who Yahoogroups have assisted--but I'm not one of them. Regards, John. ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq