[access-uk] Re: RNIB Online shop

hi david, no it's not just you. that's the way they do it for some reason. you can't add stuff you buy online to the account you hold with RNIB for, say, magazine subscriptions. i did ask customer services a while back why not and ... well, they didn't know! smile. why you can't is beyond me, but hey! who knows how the inner mind of RNIB works most of the time! grin. 
kevin - (lord l)
"Civilization exists by geological consent, subject to change without notice"-Will Durant 
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----- Original Message ----- From: "David Russell" <david.russell8@xxxxxxxxxxxx> 
To: "Access-Uk@Freelists. Org" <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, August 23, 2007 4:12 PM
Subject: [access-uk] RNIB Online shop



Hi everyone,

as many of you will already know, RNIB are asking customers to change the
way we purchase items and pay for magazine subscriptions etc and one of the 
options is to create an account, and authorising RNIB to debit the
customer's current account when appropriate. This is the course of action I have taken, and today I decided to purchase an item from the Online Shop. I 
was a little surprised when it came to pay, because the only option I was
given for payment was by credit card.  I rather expected there to be an
option so that the new account could be used for payment.  Maybe it was
there, and I did not look carefully enough, but I would like to hear any
views on this matter. It was not a problem, as I used a credit card, but it 
would have been good to have the opportunity of using the newly set up
account.


David

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