[access-uk] Re: Problem with the updated Tesco site

  • From: Michael A Ray <mike.ray@xxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sun, 25 May 2014 07:11:32 +0100

Hello Yusuf.

I booked a delivery slot on Thursday evening last and it was ok.  Just
as unusable as usual.  I find with NVDA and Firefox the way to check the
radio buttons in the delivery slots table is to navigate to the right
table cell and then use the right arrow to creep along the text in the
cell until the cursor hits the radio button and then press the space bar.

The thing I usually have trouble with is the 'verified by visa' page.

Ringing Tesco to complain is like spitting into the wind though.  You
will just get the verbal equivalent of a blank stare.

Mike

On 23/05/2014 18:23, Yusuf wrote:
> Hi, Apologies if you see this twice. Has anyone attempted to book a
> delivery slot on Tesco within the last day or 2? I did my usual shop
> on Wednesday night and found that when I came to book the delivery
> slot, Window Eyes did not identify the radio buttons for the hour
> slots as it has previously done. I simply got a silence. I was using
> IE, whatever the latest is. A friend also tried using both Jaws and
> Voice Over and had the same problem. A sighted person selected the
> time slot I wanted and I completed the checkout process. I then rang
> Tesco to complain. If anyone else experiences the same problem please
> ring them. I got a information email yesterday saying that Tesco have
> updated their site to supposedly make it better to use, well in my
> case they've made it impossible to check out.
> Yusuf
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-- 
Michael A. Ray
Analyst/Programmer
Witley, Surrey, South-east UK

Ham Radio Call-sign: G4XBF, licensed since 1982

The box said: 'install Windows XP, 7 or better'. So I installed Linux

Raspberry VI:
http://www.raspberryvi.org/
NVDA, the best free screen-reader in the world:
http://www.nvda-project.org/



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