Hi Darren, I have been on Pipex broadband for six months now and, as you can see, don't have any problems sending messages to either this group or the book courier group of which I am also a member. I've only had one occasion to call technical support and they sorted me out with no problems. I joined Pipex on someone else's recommendation and have never regretted it so this comes as somewhat of a surprise. I'd be interested to know how you get on. Cheers, Sandra. ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq