Hi Jackie - Yep, I have the N91, and an excellent phone it is! and I might well keep it anyway, but I'm looking at the N82 quite seriously, because of the KNFB reader. Of course, I might well sell my N91 for the right price <smile> - Andy ----- Original Message ----- From: "Jackie Cairns" <cairnsplace@xxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, February 05, 2008 10:30 PM Subject: [access-uk] Re: Phone contracts with O2 | Hi Andy | | So are you thinking of abandoning the N91 then? It is you who has one of | those babies isn't it? | | I hope you get something you want in the end. | | Jackie | | Email: cairnsplace@xxxxxxx | Skype Name: Cairnsplace | ----- Original Message ----- | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx> | To: <access-uk@xxxxxxxxxxxxx> | Sent: Tuesday, February 05, 2008 8:32 PM | Subject: [access-uk] Re: Phone contracts with O2 | | | > Hi Jackie - | > | > I was looking at O2 because they seem to be the only network to do the N82 | > on contract, but Google brought up mobilephones direct that have it with | > Voda. I'm concerned about dealing with a sort of agent or whatever they | > are, | > for the major providers, wondering about what kind of service they offer | > etc. Mobilephones direct sound too close to empiredirect, a faceless | > call-centre outfit that I had a big problem with when buying a washing | > machine a few years ago! | > | > So, still pondering the best way to go on this one - | > | > Andy | > ----- Original Message ----- | > From: "Jackie Cairns" <cairnsplace@xxxxxxx> | > To: <access-uk@xxxxxxxxxxxxx> | > Sent: Tuesday, February 05, 2008 7:37 PM | > Subject: [access-uk] Re: Phone contracts with O2 | > | > | > | Hi Andy | > | | > | On O2 Pay-As-You-Go, you call 4444 and are advised of your credit | > balance | > | and remaining text allowance if you have one. On Ian's contract, he | > | couldn't do it in that way. He had to call O2 Customer Services by | > ringing | > | 202 and asking them for the latest information on his balance in person. | > It | > | drove him mad because it often took ages to get through, and he couldn't | > | ring them at certain times. I did ask why they couldn't provide an | > | automated service, and they told me it was something they were thinking | > | about as other people had asked for it too. | > | | > | Ian uses so many texts that it concerned me he was going over his | > allowance | > | and starting to run up a bill that he couldn't always check on demand, | > so | > he | > | decided to return his mobile number to the top-up service which, in | > fact, | > | works out better for people like him who text a lot. | > | | > | On one occasion, he wanted to change his billing date to coincide with | > when | > | he got paid, and they made a real mess of it which I had to sort out. | > They | > | did apologise, and said it was their fault for the administrative error | > they | > | made, but we decided between us that it would be better for Ian to go | > back | > | to top-up, which he is happier with, and is able to manage himself as he | > | pays for what he uses. | > | | > | It might be that you'll be fine if you opt for O2, and that Ian's was an | > | unfortunate situation that you won't experience. | > | | > | Good luck. | > | | > | Jackie | > | Email: cairnsplace@xxxxxxx | > | Skype Name: Cairnsplace | > | ----- Original Message ----- | > | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx> | > | To: <access-uk@xxxxxxxxxxxxx> | > | Sent: Tuesday, February 05, 2008 7:14 PM | > | Subject: [access-uk] Re: Phone contracts with O2 | > | | > | | > | > Jackie - thanks for sharing this experience. | > | > | > | > When you said your son couldn't easily phone a free number to find out | > how | > | > many mins etc he had left, is this to say that they don't provide this | > | > kind | > | > of service? - | > | > | > | > Andy | > | > ----- Original Message ----- | > | > From: "Jackie Cairns" <cairnsplace@xxxxxxx> | > | > To: <access-uk@xxxxxxxxxxxxx> | > | > Sent: Tuesday, February 05, 2008 6:17 PM | > | > Subject: [access-uk] Re: Phone contracts with O2 | > | > | > | > | > | > | Hi Andy | > | > | | > | > | My son took out one of the O2 30-day opt-out contracts last year, | > but | > | > didn't | > | > | like it and returned to O2 Pay-As-You-Go. With the contract, he | > could | > | > have | > | > | 500 free texts per month and 600 free minutes. But they messed up | > his | > | > | billing date, which I had to sort out as I was the account holder | > since | > | > he | > | > | is still under 18. Then he couldn't easily phone a free number to | > find | > | > out | > | > | how many texts or minutes he had remaining as he could do with his | > | > top-up | > | > | service. He got so fed up, and frankly so did I, that he terminated | > the | > | > | contract and went back to what he had before with the same company. | > | > | | > | > | I'm not alone in saying O2 aren't the most helpful in-store network | > | > either, | > | > | which always counts for a lot with me when people are assistive and | > | > | friendly. | > | > | | > | > | You might have better luck though, but I personally don't like O2 | > | > Customer | > | > | Services. Sorry to sound negative, but they aren't my favourite | > network | > | > by | > | > | a long way. | > | > | | > | > | Jackie | > | > | | > | > | Email: cairnsplace@xxxxxxx | > | > | Skype Name: Cairnsplace | > | > | ----- Original Message ----- | > | > | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx> | > | > | To: <access-uk@xxxxxxxxxxxxx> | > | > | Sent: Tuesday, February 05, 2008 5:59 PM | > | > | Subject: [access-uk] Phone contracts with O2 | > | > | | > | > | | > | > | > Hi all | > | > | > | > | > | > O2 seem to be the only provider offering the N82 on contract. Have | > | > people | > | > | > on | > | > | > here good or bad experiences with this provider? | > | > | > | > | > | > I think Chris Hallsworth is with them and experienced internet | > access | > | > | > restriction issues. | > | > | > | > | > | > I want to be able to access my email, use Wayfinder Access, and | > brows | > | > the | > | > | > web, will O2 let me do this, or do they have restrictions limiting | > | > users | > | > | > to | > | > | > their own GPRS. I'm not fully sure of the difference between GPRS | > as | > a | > | > | > means | > | > | > of web access, and internet access as a connection point, so I | > hope | > | > | > somebody | > | > | > can answer these questions, and help me understand the GPRS VS | > | > internet | > | > | > access. | > | > | > | > | > | > Thanks - | > | > | > | > | > | > Andy | > | > | > | > | > | > ** To leave the list, click on the immediately-following link:- | > | > | > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | > | > | > ** If this link doesn't work then send a message to: | > | > | > ** access-uk-request@xxxxxxxxxxxxx | > | > | > ** and in the Subject line type | > | > | > ** unsubscribe | > | > | > ** For other list commands such as vacation mode, click on the | > | > | > ** immediately-following link:- | > | > | > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | > | > | > ** or send a message, to | > | > | > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | > | > | > | > | > | | > | > | ** To leave the list, click on the immediately-following link:- | > | > | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | > | > | ** If this link doesn't work then send a message to: | > | > | ** access-uk-request@xxxxxxxxxxxxx | > | > | ** and in the Subject line type | > | > | ** unsubscribe | > | > | ** For other list commands such as vacation mode, click on the | > | > | ** immediately-following link:- | > | > | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | > | > | ** or send a message, to | > | > | ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | > | > | | > | > | | > | > | -- | > | > | This email has been verified as Virus free. | > | > | Virus Protection and more available at http://www.plus.net | > | > | > | > ** To leave the list, click on the immediately-following link:- | > | > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | > | > ** If this link doesn't work then send a message to: | > | > ** access-uk-request@xxxxxxxxxxxxx | > | > ** and in the Subject line type | > | > ** unsubscribe | > | > ** For other list commands such as vacation mode, click on the | > | > ** immediately-following link:- | > | > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | > | > ** or send a message, to | > | > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | > | > | > | | > | ** To leave the list, click on the immediately-following link:- | > | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | > | ** If this link doesn't work then send a message to: | > | ** access-uk-request@xxxxxxxxxxxxx | > | ** and in the Subject line type | > | ** unsubscribe | > | ** For other list commands such as vacation mode, click on the | > | ** immediately-following link:- | > | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | > | ** or send a message, to | > | ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | > | | > | | > | -- | > | This email has been verified as Virus free. | > | Virus Protection and more available at http://www.plus.net | > | > ** To leave the list, click on the immediately-following link:- | > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | > ** If this link doesn't work then send a message to: | > ** access-uk-request@xxxxxxxxxxxxx | > ** and in the Subject line type | > ** unsubscribe | > ** For other list commands such as vacation mode, click on the | > ** immediately-following link:- | >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | > ** or send a message, to | > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | > | | ** To leave the list, click on the immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] | ** If this link doesn't work then send a message to: | ** access-uk-request@xxxxxxxxxxxxx | ** and in the Subject line type | ** unsubscribe | ** For other list commands such as vacation mode, click on the | ** immediately-following link:- | ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] | ** or send a message, to | ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq | | | -- | This email has been verified as Virus free. | Virus Protection and more available at http://www.plus.net ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq