Hi Martin I didn't install programs that way, so have no real suggestions as to why this method doesn't work for you. I used an external USB hard drive and plugged it into the Netbook directly. I also have an external DVD/CD drive, and hooked that up for some things as well. Good luck. Jackie Cairns Braille Support Adviser Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Tel: 01604 798024 Fax: 01604 798090 Web: www.sightandsound.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of martin houghton@xxxxxxxxxxxxxx Sent: 20 December 2008 10:09 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Needing help with Sangsung nc10 and transfuring files Hello and a merry Christmas to everyone. I wonder if someone could help me with a problem I am having. I received my nc10 netbook the other day and I am able to boot up and it works fine and I have narrator running. The problem I am having is when I connect the unit up to my computer using a usb cable my pc isn't recognising the netbook as my external drive so I can't start to move files such as Jaws and other programs to it. I had a audible tone to let me know that something was connected to my pc then I heard the tone again and I can't find it anywhere on my pc. I am using jaws 10 with windows XP home edition. Hope to hear from you soon. All the best Martin ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq