[access-uk] Re: Natwest, Card Readers - the helpful bank, or the wasteful bank?

  • From: <vanja@xxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 28 May 2014 17:45:27 +0100

Hello,

 

I know I got mine a few years ago, but I certainly did not have to order a
regular non-talking one in order to get a talking one itself. As for how it
is? It works absolutely fine. It has a few puttons on it and a regular
keypad and once turned on it starts talking. Once you insert your card in it
will ask for the pin, so you need to enter your PIN then press OK and then
choose relevant action.

 

I can't remember if it came with some sort of manual or I just figured it
out on my own, either way once I got it it wasn't too hard to figure out how
to use it.

 

I know that the natwest and their card readers was discussed several times
on this list and based on others people's experience seems like, for
whatever reason, it seems a bit harder to obtain them than a few years ago
when I needed one, but I also seem to recall that, again based on other
people's experiences that with the bit of persistence they certainly are
obtainable, so I guess just keep at it.

 

Someone also suggested that you can try going in to your local branche and
try talking to them about it.

 

Good luck and let us know how it goes.

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Clive.Lever@xxxxxxxxxxx
Sent: 28 May 2014 16:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Natwest, Card Readers - the helpful bank, or the
wasteful bank?

 

Hello all,

 

I've just been on the phone and have been told that to get a touch tone card
reader, I first have to order a standard, inaccessible reader by going
online; Then wait up to 15 days for it to arrive; then phone Actionline to
say I can't use it, and order the one I wanted in the first place. This
seems barmy to me, but is it correct? If so, it seems to me that it's a
waste of their card reader and my time. Has anyone else had experience of
Natwest online banking using one of their card readers? Is the Touchtone
card reader any cop, and how does it work?

 

Thanks,

Clive

 

 

Clive Lever

Diversity and Equality Officer

Kent County Council

 

Office: 01622 221163

Email: clive.lever@xxxxxxxxxxx <mailto:clive.lever@xxxxxxxxxxx>  

 

 

Kent County Council

Room G37

Sessions House

Maidstone, Kent.

ME14 1XQ

Other related posts:

  1. Home
  2. access-uk
  3. Archive
  4. 05-2014